Order by Phone +44 (0) 1202 233 268
High Temperature, Heat, Fire, Flame, Weld Splatter, Molten Splash and Abrasion Protection for Wires, Cables, Hoses, Pipes, Lines , Equipment and Personnel
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Tech question? tech.abthermal@gmail.com
To Order: orders.abthermal@gmail.com Fax: +44 (0) 1202 830 425
Prices shown includes VAT; but shipping cost is extra.
Order Desk Tel: +44 (01202) 233 268
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Company Info
You can order products by:

· CREDIT CARD BY PHONE. Call our order desk to place your order using a credit card (visa, Mastercard
   & American Express)  Credit Cards are processed through STRIPE for your security and are not stored
   by us.
      
Call the Order Desk at: +44 (0) 1202 233 268

  Our order desk is staffed during North American Eastern Time Zone hours - 8:00AM through 5:30PM.  This is approximatey from 1pm
  onwards UK time.  Prior to 1pm and after 10:30PM your call will go to voicemail and you can leave a detailed message.

· PURCHASE ORDER. Issue a Purchase Order by fax or email. For purchase orders being paid with a
   Visa or MasterCard or American Express, you may include the complete cardnumber, expiry date, and name on the card on
   the PO.
       Fax: +44 (0) 1202 830 425  or  Email: orders.abthermal@gmail.com
                     If you do not have an already established account with our company
                     please also send us your standard trade credit reference sheet.

· PayPal. Call us or send us an email listing the items you wish to order.  We will send a PayPal Payment
   Request to your E-mail address.
       Email: orders.abthermal@gmail.com

· Bank Wire Transfer.  Please contact us for wire transfer details.   Most wire transfers incur a fee of $55.00 from our bank,
   which is added to the invoice amount.

· Packaging Fees.  Cutting Room Fee. There are a number of shipping fees that may be applicable
   to your order: they will be shown on your order confirmation.  Those fees may include a Box and Tape
   fee (from $3.00 to $13.00 depending on the size of the box), a Spool or Pallet fee, or a fee for
   special packaging such as for Graphite Sheet or for Hazardous Shipments.

   A Cutting Room Fee of $5.00 applies to all materials that are cut to length from bulk rolls or spools.

· Shipping Methods and Charges. We offer various shipping methods including UPS, FEDEX, USPS
   (United States Postal Service) and Truck Carrier.  All shipping costs are extra.  All shipments are sent
   uninsured by default - if you require insurance on your shipment please note such at time of ordering
   and a note will be added to the sales order confirmation.  All claims for damage or loss must be made
   with the carrier.  We are not responsible for lost or delayed shipments.

  We have been successfully shipping to the UK by USPS Parcel, without a single lost package to date.  
  All outbound shipments have a US Customes tracking number attached, which will verify that the
  shipment was sent from the USA sorting centre and will also show that it has arrived in the UK for further
  sorting.  This is a very economical method of shipping compared with UPS/Fedex, and typically arrives
  in the UK about 3 days after we send it.
AB Technology Group - North America Offices
431 State Street, Box 1491, Ogdensburg, NY 13669
116 Albert Street - Suite 300, Ottawa, ON K1P 5G3
North America Phone & Fax
Tel: +001 (610) 906-3549
Fax: +001 (610) 340-9054
Web by Archer-Technology.com
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